On September 23, 1949, we began construction on our facility, establishing the first multi-specialty group practice in Tennessee. Our clinic was the vision of Dr. Leland Johnston, who partnered with Drs. Paul E. Wylie, Henry H. Herron, John Hughes Chandler, and Baker Hubbard to bring it to life.

In 1950, we officially opened our doors for the first time, marking a major milestone in modern healthcare for West Tennessee. Designed by Ellerbe and Company, the same firm behind the Mayo Clinic, the $300,000 facility was equipped with 22 exam rooms, its own lab, a pediatrics section, an emergency room, a pharmacy, X-ray rooms, and administrative offices. Under the leadership of Dr. Frank A. Moore, the clinic was staffed by 12 local physicians, all dedicated to delivering high-quality, patient-centered care. This expansion laid the foundation for decades of growth, innovation, and medical excellence at The Jackson Clinic.

In 1951, our physicians dedicated their time and expertise to conduct free school physical examinations, ensuring local students were healthy and ready for the classroom. This initiative demonstrated our commitment to community well-being by making preventive healthcare accessible to young students. By prioritizing children's health, we helped lay the foundation for lifelong wellness and academic success.

We have always believed in the power of education and collaboration to improve healthcare. In a West Tennessee medical forum, our doctors joined other medical professionals to discuss key advancements and challenges in patient care. This event, held at Jackson High School, provided an opportunity to share expertise, engage with the community, and shape the future of medicine in our region. By participating in these discussions, we reaffirm our commitment to medical excellence and lifelong learning.

With no local training programs, Jackson was experiencing a shortage of registered nurses. Dr. Hubbard, along with Georgia Wilson, the Director of Nursing at the General Hospital, and Dr. Francis Wright, president of Union University, established a two-year nursing program with Union University.

Union hired Isabel Neely, RN, to lead the program and the first graduates sat for the RN exam in 1964.

In 1966, we completed our first physical expansion, adding a new corridor parallel to the original building. This growth also included a dedicated space for physical therapy and a basement library, extending our facility by 25 feet. This milestone began our ongoing commitment to expanding access to quality healthcare for our community.

By the early 1970s, we recognized the need for more space as our clinic continued to grow. In 1973, we took a significant step by purchasing 2.2 acres of land, including the historic Hicksville Cotton Gin, for $150,000. The gin, once a thriving part of West Tennessee’s agricultural industry, was dismantled, and the land was developed into a much-needed parking lot to support our expanding patient base.

This expansion helped prevent us from becoming landlocked after previously selling a portion of our property for a nursing home. Over time, we also acquired nearby houses facing Lambuth Boulevard, further securing space for future growth. This investment ensured we could continue providing accessible, high-quality healthcare while positioning us for continued expansion in the years to come.

We expanded our reach by establishing a satellite clinic in Alamo, Tennessee. After months of negotiations with local leaders, Dr. Wayne Rhear was announced as the first physician to serve the new location, providing accessible, high-quality care to Crockett County residents.

The clinic, which could accommodate up to four doctors, was a significant step toward expanding rural healthcare. The Jackson Clinic also ensured 24-hour service coverage, allowing after-hours calls to be directed to Jackson-based physicians. This milestone reinforced The Jackson Clinic’s commitment to bringing exceptional medical care closer to home.

We launched Convenient Care, the region’s first after-hours clinic for acute minor emergencies. Our goal was simple—provide walk-in access to quality care for patients who might otherwise go to the ER for non-serious illnesses or injuries. What started with one part-time physician grew to three full-time providers by 1992, reinforcing our commitment to making healthcare more accessible when our patients need it most.

In a move to enhance patient care and accessibility, we formalized our long-standing relationship with physicians in Henderson through a cooperative agreement. This partnership allows Henderson doctors to utilize our lab, X-ray, and diagnostic services, improving communication and continuity of care. By working together, we provide stronger support, backup assistance, and recruitment opportunities for physicians in Chester County. 

We introduced CareChoice, a cost-effective healthcare plan in partnership with Blue Cross Blue Shield of Tennessee. This initiative allowed employees and their families to access comprehensive, preventive healthcare with a wide selection of quality physicians in private offices.

We expanded our diagnostic capabilities by adding a state-of-the-art CT scanner to our imaging services. This technology provided clearer, more detailed images than traditional X-rays, allowing our physicians to detect issues earlier and with greater accuracy. CT scans helped reduce the need for exploratory surgery, making diagnoses faster and less invasive. By investing in this advanced equipment, we improved patient care, shortened recovery times, and enhanced treatment outcomes for our community.

An additional facility was constructed on Forest Cove to house the Ophthalmology and Behavioral Health (Psychiatry/Psychology) departments.

We expanded our services with the opening of a new location in North Jackson, providing Family Practice and Dermatology care to better serve the community.

We expanded our commitment to community healthcare by opening a family practice center in Humboldt. Led by Dr. Benny C. Houston and later joined by Dr. Keith H. Kirby, this location provided comprehensive primary care for families in the region. Equipped with a state-of-the-art medical laboratory and access to diagnostic imaging, the Humboldt Clinic ensured patients received quality care close to home. This expansion reinforced our dedication to bringing expert, multi-specialty medical services to more communities across West Tennessee.

We marked a major milestone in Benton County healthcare with the groundbreaking of our new facility in Camden. Local officials, healthcare leaders, and community members gathered to celebrate this expansion, which strengthened our commitment to accessible, high-quality medical care. This new clinic allowed us to better serve the community and re-establish local care options.

In 1996, we expanded our reach by opening a 30,000-square-foot medical facility on Walker Road to better serve the growing population in North Jackson. This new location housed nine physicians specializing in pediatrics and internal medicine, ensuring greater accessibility to quality healthcare.

With more office space, patient-friendly access, and room for future growth, this facility helped us stay ahead of Jackson’s healthcare needs while continuing to provide convenient, expert medical care to our community. The expansion also allowed us to relocate our plastic surgery department and further strengthen our commitment to delivering high-quality, physician-led care.

We took a bold step into the digital age with the launch of our first website in the late 1990s. Our site provided details on services, physician directories, locations, and appointment scheduling, helping patients navigate their care with greater convenience. This move into the digital space was a major step forward in how we connected with our community.

We continued our regional growth with the opening of a new location in Trenton on June 1, 1994, enhancing access to quality healthcare for the community.

In 1999, we transitioned to electronic medical records (EMRs), completing a decade-long project to improve efficiency and enhance patient access to health information. This technology streamlined care, reduced paperwork, and improved accuracy, allowing us to better serve our patients with faster and more coordinated healthcare.

On November 6, 2000, we celebrated 50 years of providing high-quality healthcare, marking a half-century of dedication to our patients and community.

To keep up with growing patient demand, we expanded our facilities again by adding 3,000 square feet at 616 Forest Ave. This $250,000 investment allowed us to bring in $1 million worth of cutting-edge medical equipment, including a mammography unit for breast cancer detection and a CT scanner for advanced diagnostics.

With this expansion, we also welcomed new specialists, including a pulmonologist, pediatrician, and oncologist, further strengthening our ability to provide comprehensive, physician-led care. As our patient volume continued to rise, this growth ensured we remained at the forefront of accessible, high-quality healthcare for our community.

In 2004, The Jackson Clinic was honored with the prestigious Cornerstone Pinnacle Award, recognizing its outstanding contributions to the local business community. The award celebrates locally-owned businesses with a long-standing commitment to excellence, community involvement, and superior service. Clinic Administrator Carl Rudd accepted the award at the annual Pinnacle Gala, marking a significant achievement in The Jackson Clinic’s legacy.

In 2010, we took a major step toward improving patient outcomes by launching our first value-based contract, laying the foundation for our population health initiatives. This approach strengthened our efforts in preventive care, cost-effective treatment, and better health management for our patients.

By 2018, our commitment to quality care was nationally recognized when we achieved Gold Standard recognition from the National Committee for Quality Assurance (NCQA). This honor reflected our success in keeping patients among the healthiest in America, reinforcing our dedication to physician-led, patient-centered healthcare.

In 2011, we expanded our facilities with the opening of the new Physicians Tower, providing state-of-the-art medical office space for more than 50 physicians. This 80,000-square-foot addition improved patient access and streamlined care by linking directly to Jackson-Madison County General Hospital.

With expanded treatment areas, new exam rooms, and enhanced specialty services—including an oncology and chemotherapy center—this growth allowed us to better serve our community. By increasing space and modernizing our facilities, we reinforced our commitment to delivering high-quality, physician-led healthcare.

Our legacy of innovation in health care includes performing the first da Vinci surgery in Jackson. The da Vinci robotic surgical system allows minimally invasive robotic surgery using small incisions and a high-definition 3D camera to assist the surgeon in executing extremely precise movements.

2013 brought the introduction of the Follow My Health Patient Portal, giving patients direct access to their medical records and enhancing communication with their healthcare providers.

In 2015, we took a major step in women’s health by introducing 3D mammography, a groundbreaking technology that enhances accuracy in breast cancer detection. This state-of-the-art machine provides clearer, more detailed images, leading to earlier diagnoses and fewer false positives. Radiology Manager Libby Faulkner, Chief Mammography Technologist Elaine Woods, and Director of Ancillary Services Kathy Vaughn spearheaded this advancement.

In 2017, we introduced Phreesia Check-In, a digital intake system designed to streamline patient check-ins and improve efficiency. This innovation allowed patients to complete forms electronically, reducing wait times and enhancing convenience. 

In 2018 we expanded our aesthetic services with our first CoolSculpting treatment, giving patients a non-invasive option for targeted fat reduction and body contouring. This innovative technology froze and eliminated stubborn fat cells, offering a safe and effective way to achieve a sculpted look without surgery or downtime. This milestone reinforced our commitment to cutting-edge, patient-focused care.

In recognition of our exceptional performance, we were awarded a 5-star rating by the Medicare Quality Plan in 2019, reflecting our commitment to delivering the highest standard of care.

At our North Campus, the Wound Care Management Clinic and Blood Pressure Clinic opened, and After Hours Clinic for Primary Care began seeing patients on Tuesdays & Thursdays.

In Medina, we opened a Convenient Care Clinic and Primary Care department.

Our Aesthetics department opened at 87B Murray Guard Drive.

Embracing the future of medicine, we introduced telehealth live video consultations, making it easier for our patients to connect with their physicians remotely. This advancement provided greater convenience and accessibility, ensuring our patients could receive quality care from the comfort of their homes.

Spring 2020:

We began offering rapid COVID-19 testing, ensuring timely diagnosis and care for our patients during a critical time.

Fall 2020:

We launched our first drive-thru flu clinics at multiple locations, providing a safe and convenient way for patients to receive their annual flu vaccinations.

On November 14, 2023, we proudly unveiled a state-of-the-art 155,000-square-foot outpatient campus in Jackson, Tennessee, in collaboration with Baptist Memorial Health Care. This $80 million facility expanded our services to include a 51,000-square-foot outpatient surgery department, diagnostic services, audiology, cardiac testing, infusion, ophthalmology, physical therapy, women's imaging, and a retail pharmacy.

The campus also featured a cafe on the first floor and 136 patient exam rooms on the second floor. Strategically located at 145 and 155 Innovation Drive, near the intersection of the 45 Bypass and Passmore Lane, this expansion strengthened our commitment to making high-quality healthcare more accessible to the community.

We celebrated the graduation of the inaugural class of our Medical Assistant Program, which launched earlier this year. This training program offered to our employees is an educational 16-week guided self-study of anatomy, physiology, and medical terminology. Each graduate completed 77 online modules, 72 classroom hours, and 112 clinical hours.

The nine graduates:

• Blair Baker
• Latonica Brooks
• Terry Elmore
• Tonianne Henley
• Paul Jones
• Alicia Landers
• Melissa Lovell
• Samantha Ward
• Haley Woods

We expanded our Nutrition Services to provide expert, personalized care for patients at every stage of life. With Registered Dietitian Nutritionists guiding the way, we offered Medical Nutrition Therapy and specialized support for chronic conditions.

In the present day, we operate 13 locations across nine counties in West Tennessee, providing accessible healthcare services to a broad community.